😂

Judi's confusion about a watch.

Observational

Karen had Judi as a customer once. Judi was trying to return a battery-operated wristwatch that she'd bought 18 months prior. She said it didn't work. Karen suggested that all she needed was a new battery. Judi replied, "You don't get it! The battery shouldn't be dead because I hardly ever WEAR this watch!"

confusion watch customer service